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Complete Your Initial Assessment
Before accessing available client programs, you’ll need to complete a short assessment through a trusted third-party provider.
This step helps match you with opportunities based on your skills, schedule, and interests.
Certification Courses
Each client requires completion of a certification course to learn their systems and service expectations.
- Fully online training
- Duration: 10 days to 4 weeks
- Combination of live instruction + self-study
Courses are free, but may require:
- Background check (paid by us)
- Class Confirmation fee (paid by us)
Training Schedule
Most programs include instructor-led sessions Monday–Friday for approximately 4 hours per day, along with independent learning modules.
Exact schedules vary depending on the client program.
Earn While You Learn
You can begin generating income from the very first day of certification.
- Get paid during training
- Earn while handling live calls
- Revenue paid by direct deposit
Get trained, get placed, and get supported in remote customer service careers through job platforms.
Apply NowFree Training
Learn customer service, call handling, and live simulations at no cost.
Job Placement
Get placed into remote work opportunities through job platforms with our guidance and support.
Ongoing Support
Receive coaching, performance tracking, and career development opportunities.
RAKE CONNECT APP
As part of our nonprofit program, every independent contractor gets access to our RAKE App to track performance, schedule coaching sessions, and access career development resources — all in one place.
How It Works
- We Recruit: We welcome individuals from underserved communities.
- Train: Free customer service and tech training with live simulations.
- Place: Work found through job platforms with ongoing support.
- Use the App: Track performance, schedule coaching, and access resources.
- Grow: Career coaching and upskilling opportunities.
Start Your Remote Career Today
Apply now to get trained, placed, and supported by The Rake Foundation.
Apply Now
